A business writing course that's practical and engaging

Taught by a former newspaper editor with extensive business writing experience – and who's been teaching writing courses for over a decade – this online masterclass will give you tips and techniques you can immediately apply to your work.

A flexible course that fits your busy schedule

  • There are six sessions that each take between 45 minutes to an hour and a half. You can also pause and resume each session whenever it suits you.

  • There are no time limits – meaning you can study as quickly or slowly as you'd like. You can even study this course several times if you'd like without paying more.

Hear from other people who've taken the course:

“I would highly recommend this course to anyone wanting a clear, helpful guide to business writing.”

Christy Tesoriero – Macquarie University

“It was a really useful workshop. It helps you think about how you write and the words you use. I learnt a lot about the importance of using plain and everyday language. I will definitely be using what I have learnt in my job.”

Paige Wall – Australian Super

“Thanks for a great course. Learning to write simply and effectively has been invaluable.”

Nat Ord

“I've done a few writing workshops in my career and this was the best.”

Tara D'Souza – ACCAN

Who is this business writing course for?

This course will help anyone who wants to make their writing more effective. Participants come from a wide range of industries and organisations, from government departments to corporations. Whether you're new to the workplace or are an experienced executive who wants a refresher, this course will make you a stronger, more confident writer.

What does this business writing course cover?

Because you learn by doing, this course is filled with plenty of exercises that allow you to put theory into practice. You will learn:

  • how to use short sentences (and why they're crucial in business writing)
  • writing in the active voice – and knowing when to use the passive
  • using positive language
  • making your writing stronger and more confident
  • applying the right tone of voice 
  • how to use plain English in business writing (and why it's important)
  • avoiding jargon
  • how to deliver bad news
  • using the technique of show, don't tell to create a picture in the reader's mind
  • the importance of using details and being specific  
  • cutting copy
  • using the inverted pyramid style
  • putting the reader first
  • how to structure and frontload content
  • formatting your writing to make it easier to scan and read
  • tips on writing different kinds of content, including business emails, letters, reports, briefs, tenders and grants
  • using the power of three (a rhetorical device) to become more persuasive
  • common grammar and punctuation issues – and how to avoid them
  • how to proofread
  • using style guides
  • writing effective headlines.

You will receive:

  • a PDF handbook filled with practical writing tips and techniques

  • a digital certificate of completion.

How much is this business writing course?

One-on-one feedback when you need it

If you want personalised feedback – or to workshop your own content – we can arrange a one-on-one Zoom session after you've finished the course for an additional fee.

Learn from someone with over 25 years of writing and business communications experience.

Dan Kaufman


Dan Kaufman worked as a journalist and an editor for over 20 years, primarily at The Sydney Morning Herald. During that time he wrote for and edited almost every section – from business and technology to health and science.

He has also: 

  • taught at the University of Sydney, UTS and the Australian Centre for Independent Journalism (ACIJ)
  • worked as a content specialist, copywriter and communications manager
  • taught business writing courses for over a decade to a wide variety of organisations, from government departments to corporations, across almost every industry.

He is the director of Media Survival and Writing Elementals.